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Our mediation benchmark is complete. The Mediation Benchmark is a definitive study of how revenue assurance mediation is carried out around the world. The information collected is from one hundred GRAPA members spread across the world, contributing what they understand about their situation. From this benchmark, we get a snapshot of standard practice around the world. These benchmark studies are crucial to understanding the challenges, changes and disciplines of revenue assurance professionals. In the past, only the GRAPA members who participated in the benchmark survey were provided with access to the results. However, this time we are distributing it to all GRAPA members (with a sample to non-members) so they can see what these benchmark results are all about. Contribute to the Next Benchmark Study: Prepaid Our next benchmark will be on Prepaid. We need two hundred GRAPA members to contribute. The more people who contribute, the more accurate our snapshot of current revenue assurance practice in the area of prepaid will be. In the future, we will move ahead and look at CAMEL and 3G. We are hoping that GRAPA members will be excited to participate and ultimately get information of high value. 
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Posted on 07:53, May 24th, 2009 by 
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