Posted on December 10, 2009 by Rob Mattison
Revenue Assurance and Internal Auditing – Training in Kuwait
R Mattison’s Podcast
Recently, we finished yet another breakthrough-training event for GRAPA. I was privileged to provide our core curriculum class to a room full of experienced telcom internal auditors from around the world.
This event, sponsored by Protiviti, Internal Audit provider to telecoms across Asia, Africa [...]
Filed under: Revenue Assurance Practices, Training, Training Events | Tagged: GRAPA, revenue assurance, Training, Training Events | Leave a Comment »
Posted on November 27, 2009 by Rob Mattison
Cape Town – My Kind of Revenue Assurance Town
R Mattison’s Podcast
There is a famous Frank Sinatra song that goes something like this:
This is my kind of town… My kind of town, My kind of people, too.
When it comes to revenue assurance, [...]
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Posted on October 11, 2009 by Rob Mattison
How Do you Certify an Entire Country?
R Mattison’s Podcast
I have got to tell you, no matter how long I am in this business, and the longer I am associated with GRAPA the better it gets.
You just never know what is going to happen, or what is possible when [...]
Filed under: Training, Training Events | Tagged: revenue assurance, telecom, Training, Training Events, Uganda | Leave a Comment »
Posted on October 8, 2009 by Rob Mattison
I cannot tell you how excited I was to put on a GRAPA training event in the city of London. What many of you may not realize is that a subset of people in the world that believe that London is the heart and soul, the actual birthplace of revenue assurance.
Many of [...]
Filed under: GRAPA News, Training, Training Events | Tagged: London, revenue assurance, Training, Training Events, UK | Leave a Comment »
Posted on September 4, 2009 by Rob Mattison
I really love my job! Who else gets the chance to go so many different places and meet so many different, interesting, intelligent and talented people?
For the next few weeks, I will be teaching and working in the Grand Duchy of Luxembourg. Usually at this point, I would joke about how my American friends [...]
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Posted on August 17, 2009 by Rob Mattison
How many times have you heard conversations like this?
“Are you going to the IMAZ Conference this year?”
“No, why do you ask?”
“Oh, it’s being held in IBIZA, great beaches, super suntans”
“Yes, but what are they going to be talking about?”
“Oh, you know the usual. A couple of software companies will be trying to sell the same [...]
Filed under: GRAPA Information, GRAPA News, Training | Tagged: certification, conference, revenue assurance, Training, user group | Leave a Comment »
Posted on July 29, 2009 by Rob Mattison
GRAPA staff writer Katherine B. and I sat down recently to discuss the new Revenue Assurance to the Extreme program that we here at GRAPA have just finished developing. Kathy interviewed me, and let me explain what this exciting new revenue assurance training program is all about.
K. Rob, tell us all about this new program, [...]
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Posted on July 13, 2009 by Rob Mattison
After several years, it was good to return to the global city of Kuala Lumpur, Malaysia to hold a South East Asian revenue assurance training and certification event. Kuala Lumpur has changed a lot in the last few years. It has become unbelievably modern, sophisticated and more comfortable then ever before. It was a real [...]
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Posted on May 26, 2009 by Rob Mattison
Yet another topic our training group spent hours talking about is 3G and GPRS. There is a lot of confusion surrounding these technologies. Carriers in North America are already claiming they are 4G—surprising because when done properly, full implementation of 3G can take years. There are also carriers who claim to be 3.5G and 3.75G. [...]
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Posted on May 23, 2009 by Rob Mattison
I would say the biggest surprise coming out of the Madrid training is the growing importance of Revenue Maximization. Revenue assurance for churn, rate plan assurance and new product development seems to have become standard procedure for RA departments almost overnight. Everyone coming to the trainings agrees that most telcos are now intent on moving [...]
Filed under: GRAPA News, Training | 1 Comment »
