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	<title>Rob Mattison Revenue Assurance Training  &#187; GRAPA Information</title>
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		<title>Conferences, Vacations and Education – GRAPA User Groups</title>
		<link>http://rob-mattison-blog.com/conferences-vacations-and-education-grapa-user-groups/</link>
		<comments>http://rob-mattison-blog.com/conferences-vacations-and-education-grapa-user-groups/#comments</comments>
		<pubDate>Mon, 17 Aug 2009 19:21:14 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[GRAPA Information]]></category>
		<category><![CDATA[GRAPA News]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[certification]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[revenue assurance]]></category>
		<category><![CDATA[user group]]></category>

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		<description><![CDATA[How many times have you heard conversations like this? “Are you going to the IMAZ Conference this year?” “No, why do you ask?” “Oh, it’s being held in IBIZA, great beaches, super suntans” “Yes, but what are they going to be talking about?” “Oh, you know the usual. A couple of software companies will be [...]]]></description>
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		<title>Taking Revenue Assurance TO THE EXTREME</title>
		<link>http://rob-mattison-blog.com/taking-revenue-assurance-to-the-extreme/</link>
		<comments>http://rob-mattison-blog.com/taking-revenue-assurance-to-the-extreme/#comments</comments>
		<pubDate>Wed, 29 Jul 2009 15:02:40 +0000</pubDate>
		<dc:creator>Rob Mattison</dc:creator>
				<category><![CDATA[GRAPA Information]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[certification]]></category>
		<category><![CDATA[core curriculum]]></category>
		<category><![CDATA[GRAPA]]></category>
		<category><![CDATA[revenue assurance]]></category>

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		<description><![CDATA[GRAPA staff writer Katherine B. and I sat down recently to discuss the new Revenue Assurance to the Extreme program that we here at GRAPA have just finished developing. Kathy interviewed me, and let me explain what this exciting new revenue assurance training program is all about. K. Rob, tell us all about this new [...]]]></description>
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		<title>Madrid: New Certification Program In Development</title>
		<link>http://rob-mattison-blog.com/madrid-new-certification-program-in-development/</link>
		<comments>http://rob-mattison-blog.com/madrid-new-certification-program-in-development/#comments</comments>
		<pubDate>Fri, 08 May 2009 14:32:42 +0000</pubDate>
		<dc:creator>Rob Mattison</dc:creator>
				<category><![CDATA[GRAPA Information]]></category>
		<category><![CDATA[GRAPA News]]></category>

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		<description><![CDATA[In the previous post I talked about the &#34;un-conferences &#34; we are thinking of holding. While that is a big and exciting thing, a more fundamental shift is occurring with development of a new GRAPA certification program. Specialist certificates will now be awarded for two to three day trainings in specific functions and technologies such [...]]]></description>
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		<title>Mediation Benchmark</title>
		<link>http://rob-mattison-blog.com/mediation-benchmark/</link>
		<comments>http://rob-mattison-blog.com/mediation-benchmark/#comments</comments>
		<pubDate>Wed, 08 Apr 2009 13:28:42 +0000</pubDate>
		<dc:creator>Rob Mattison</dc:creator>
				<category><![CDATA[GRAPA Information]]></category>
		<category><![CDATA[Revenue Assurance Practices]]></category>

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		<description><![CDATA[Are you assuring your mediation systems well enough? How can you tell? GRAPA benchmarks help members learn how to: How other carriers manage their mediation Who typically is responsible for the checking of mediation activity How often alarms are generated What typical levels of filtration, suspension, error and consolidation are utilized How compliance and reporting [...]]]></description>
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