GRAPA BlogHow many times have you heard conversations like this?
“Are you going to the IMAZ Conference this year?”
“No, why do you ask?”
“Oh, it’s being held in IBIZA, great beaches, super suntans”
“Yes, but what are they going to be talking about?”
“Oh, you know the usual. A couple of software companies will be trying to sell the same [...]
Filed under: GRAPA Information, GRAPA News, Training | Tagged: certification, conference, revenue assurance, Training, user group | Leave a Comment »
GRAPA staff writer Katherine B. and I sat down recently to discuss the new Revenue Assurance to the Extreme program that we here at GRAPA have just finished developing. Kathy interviewed me, and let me explain what this exciting new revenue assurance training program is all about.
K. Rob, tell us all about this new program, [...]
Filed under: GRAPA Information, Training | Tagged: certification, core curriculum, GRAPA, revenue assurance, Training | Leave a Comment »
In the previous post I talked about the "un-conferences " we are thinking of holding. While that is a big and exciting thing, a more fundamental shift is occurring with development of a new GRAPA certification program. Specialist certificates will now be awarded for two to three day trainings in specific functions and technologies such [...]
Filed under: GRAPA Information, GRAPA News | 1 Comment »
Are you assuring your mediation systems well enough? How can you tell? GRAPA benchmarks help members learn how to:
How other carriers manage their mediation
Who typically is responsible for the checking of mediation activity
How often alarms are generated
What typical levels of filtration, suspension, error and consolidation are utilized
How compliance and reporting to top management is handled
How [...]
Filed under: GRAPA Information, Revenue Assurance Practices | Leave a Comment »
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