Are Older Carriers Necessarily Better at Revenue Assurance? Reflections on Madrid

A lot of thoughtful and insightful discussion took place during the Madrid training. Thinking about it now, one discussion has stuck in my mind, and it is about revenue assurance management and positioning. One of the attendees asked why traditional, long existing (usually incumbent) carriers were so far behind the rest of the world in [...]

2009: The Year of the Revenue Assurance Professional

Will 2009 be “the year of the revenue assurance professional?” It’s funny how things work out. Since the earliest days of telecommunications there’s always been someone, some small group of people, who kept their eyes on the revenue stream and fought to make sure that the telecommunication company realized as much revenue as possible. Back [...]