I don’t know how many of you have been following politics in the US the past couple of months, but there is a new “revolution” happening called the Tea Party movement. Now, what the “Tea Party” stands for in the US is open to a lot of debate, and we certainly don’t want to talk about that here, but the concept that these people are building on is one that I think is very appropriate for revenue assurance and GRAPA.

When we started GRAPA back in 2007, there were many things that we thought would happen. However, one thing we were sure of was that the wire line incumbent telcos would not be high on our list of members.

It is not because we did not like them, or we did not want them to join, it was just that for many decades, the revenue assurance teams at the incumbent wire line telcos were the stalwart, hardcore, heavily experienced revenue assurance people who were out there showing everyone else how it should be done. The place of honor earned by many of the telco revenue assurance pioneers who started our profession within the halls of the monster incumbent telcos is well earned, without a doubt.

I recently had one of those “million dollar moments”. You know, when something happens that just makes you feel good about yourself. A moment that validates all the work, pain, and struggle that we go through and sometimes question; is it worth it? What happened?  Simple. We were putting on a Revenue Assurance training event for an incumbent wire line telco in South America.