Cape Town – My Kind of Revenue Assurance Town

R Mattison’s Podcast

There is a famous Frank Sinatra song that goes something like this:

This is my kind of town…
My kind of town,
My kind of people, too.

When it comes to revenue assurance, Cape Town is definitely my kind of town. Our second annual GRAPA South Africa Revenue Assurance Training and Certification event was held at the base of the famous “Lions’ Head” rock. The weather was typical of Cape Town: rain, cold, sunny, warm, windy, foggy, and then sunny again. Cape Town is famous for its erratic weather changes, but that did not stop us from having a productive and intensive five-day dosage of revenue assurance. We had participants from many of the South African telcos including MTN and Telkom, and we had quite a respectable representation from other African companies as well.

Revenue Assurance in the Carribean

R Mattison’s Podcast

Do I have this right? You want me to fly to a small Caribbean island with clean white beaches, palm trees, steel drum bands and teach a course in Revenue Assurance. Are you kidding? When do I start?

Yes, I truly suffer in my job, but working in Trinidad must be placed on the “Man, Do I Love my Job” list. The invitation to teach our Xtreme Revenue Assurance for TSTT was an honor, and frankly, I could not wait. The hotel I was in was on the beach, with beautiful scenery, steel drum bands and passing cruise ships. Even more phenomenal was the training facility itself. Chaguaramus is an amazing national park facility with tropical birds, flowers and trees.