Taking Revenue Assurance TO THE EXTREME

GRAPA staff writer Katherine B. and I sat down recently to discuss the new Revenue Assurance to the Extreme program that we here at GRAPA have just finished developing. Kathy interviewed me, and let me explain what this exciting new revenue assurance training program is all about.
K. Rob, tell us all about this new program, [...]

Global Revenue Assurance Professional Association Returns To Its Roots

After several years, it was good to return to the global city of Kuala Lumpur, Malaysia to hold a South East Asian revenue assurance training and certification event. Kuala Lumpur has changed a lot in the last few years. It has become unbelievably modern, sophisticated and more comfortable then ever before. It was a real [...]