Welcome to the Telecom of the 21st Century!

The large, slow moving, highly profitable incumbent wireline and long distance companies of the 19th and 20th century has become the new, lean, mean, highly flexible (and loosely assembled) telecom of the 21st century. But the modern telecommunications company is also a chaotic, confusing, pressure cooker of change: changing technology, changing markets, changing consumer attitudes, [...]

A Look Back at 2008

Friends,
I’d like to take some time and look back at what GRAPA has experimented with over the past year. There were a number of different activities and initiatives; some initiatives were extremely successful, while others were less than effective. As time goes on however, we continue to improve in our approach and effectiveness.  Let’s take a look [...]

Take a Stroll Down Mattison Avenue

Greetings GRAPA Members!
Welcome to Mattison Avenue, a place where you can gather information about GRAPA and get an inside view about what’s in store for us this year. Today, I was sitting at my desk, thinking about all that we’ve accomplished in the past year. With our sights set high on taking revenue assurance professionals [...]